The Immigration Agency of Mongolia has introduced an AI-based chatbot for advisory and information services to deliver state services more efficiently and accessibly.

Starting this March, the chatbot will provide guidance and information in all languages. This allows foreign citizens, businesses, and organizations to quickly and conveniently obtain detailed advice and information related to immigration services in their native language, 24 hours a day, regardless of time or location.

Additionally, calling the information line at 1800-1882 will incur standard phone charges. For advice and information outside of working hours, users can contact via email at visasection@immigration.gov.mn, the website immigration.gov.mn, or the AI chatbot.

Published Date:2026-03-29