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Eyeglass computers speeding up damage assessment www3.nhk.or.jp
Investigators at major non-life insurers in Japan have started using portable digital devices when assessing damage. They say a new generation of technology can help settle claims more promptly.
Workers at Sompo Japan Nipponkoa have started wearing high-tech eyeglasses, when they investigate damage to homes and household goods. A camera is embedded in the units.
This means claim adjusters don't have to visit accident sites in person. They can remotely instruct field staff to take and transmit the needed images.
The adjusters can then study the pictures and determine how much to pay out.
Company managers say it currently takes about 2 to 3 weeks to process a claim. They're hoping the technology will lessen the process by 2 days.
Mitsui Sumitomo Insurance is using eyeglasses for ocean cargo and overseas factories.
Non-life insurers are also investigating traffic accidents by using drones.
Published Date:2016-11-07
